Welcome to Sajal Sports, We are committed to delivering your orders promptly and efficiently. Please review our shipping policy for details on our processing times, shipping options, and other related information.
Order Processing Time:
- All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation.
- Customized and made-to-order items may require additional time. Please check the product description for more details.
Shipping Rates & Delivery:
We offer shipping through trusted courier services like DHL, FedEx, UPS, Skynet, and Aramex. Shipping costs and delivery times vary based on your location.
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Standard Shipping: 4-6 business days
- Free shipping is available for orders over 500 USD.
Order Tracking:
Once your order is shipped, you will receive a confirmation email with a tracking number. Use the tracking link to monitor your shipment’s progress in real-time.
International Shipping:
We offer international shipping to most countries. Please note that customs duties, taxes, and fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.
Order Changes & Cancellations:
You can modify or cancel your order within 24 hours of placing it. Once the order has been processed and shipped, we are unable to make changes. For assistance, please contact us at sportssajal@gmail.com.
Returns & Exchanges:
We accept returns and exchanges within 14 days of receipt, provided items are in their original condition. Please refer to our Return Page for more details.
Lost or Damaged Packages:
If your order arrives damaged or is lost in transit, please reach out to us at sportssajal@gmail.com within 7 days of delivery. We will work with the courier to resolve the issue as quickly as possible.
Contact Us:
If you have any questions or concerns about our return policy, please contact our customer support team at sportssajal@gmail.com or Whatsapp.
